Are you referring to the Turbo Visa Debit Card? If so, you should receive your card within 5-10 business days after signing up for the card. If your card is taking an unusually long time to arrive, contact customer support to confirm your correct mailing address or to order a new card.
Refer to the following TurboTax FAQ for contact information: When will I receive my Turbo® Visa® Debit Card? - Community
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