@clarks117 wrote:
Having the same issue....bought the Deluxe version with state....just like I have done for 10 years. I get almost finished and it asked me how I want to pay the 39.99 fee for processing. So I paid 49.99 for the CD at Staples and now I need to pay another 39.99? Not to mention, I'm using a MacBook, and have lots of issues trying to even get the darn thing to open. If you close it and don't finish it, its gone....won't open.....very disappointed in Turbotax this year.
Are you sure it wasn't charging you 19.99 for the state efile fee and then did you choose to pay that state efile fee out of your Federal refund?
You said "39.99 for processing." That makes me think you may have chosen to pay the 19.99 fee out of your Federal refund instead of paying it upfront with credit/debit card.
If you did choose that method to pay TurboTax fees out of the Federal refund, there is an additional 39.99 (or $40) service fee. In California the additional fee is $44.99 (or $45.)
If that's your situation (i.e., chose to "pay out of refund"), the total fee at the time of efiling would be 19.99 plus 39.99 = 59.98 plus possible sales tax.
If that's what is happening to you, and if you haven't already paid, you can go through that payment section again and remove that payment method and pay upfront with credit/debit card.
