@Susanllwt. Try the following steps to connect with a customer service representative regarding your Turbo Visa Debit Card:
- When calling, ignore the prompt asking for your card number.
- Press 1 for lost, stolen, or cards never received.
- Press 2 for cards never received.
- Enter your Social Security Number when prompted.
- Continue following the instructions
You will find the contact number listed in the following TurboTax FAQ: When will I receive my Turbo® Visa® Debit Card? - Community
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