Ugh same thing with me! I just got off the phone with the irs and they told me the same thing and that I should be receiving a letter from them next week! I had the same issue last year, last year I ended up getting my refund mid-March. I had filed 1-29-19, they said it’s 60days from when they issue the letter. But hopefully like last year it doesn’t take the 60 days.
