After you file

I was on hold for 2 hours last night before they answered and they still can't help you no matter what..... My card was reported stolen yet I have my card in my hand and I don't know how I got reported stolen and they have to mail me another one and I have money on the card that I can't even access and then they say that you can transfer your money to another Green Dot card that doesn't work either oh yeah I go and get a new Green Dot card and the day after I got it they charged me a $10 monthly fee and I hadn't even had it 24 hours The whole thing's a scam.  I will never use any green dot products again ever actually had the lady at the store tell me that she didn't even really want me to want to sell me a card because of all the problems in the scams at Green Dot does