Update: spoke with IRS and they confirmed the funds were sent to Civista/TPG and that this is now a civil matter between me and the Bank....
Spoke to the Bank, they have no clue where my refund is and can't tell me any information.
I've been using TurboTax for 5+ years and this will definitely be my last time. TT has been of NO help for me and just blames the other institutions.
