You can visit TurboDebitCard.com or call toll-free at (888) 285-4169 if it has been longer than 10 business days (weekends not included). They can update your address, or have a new card sent to you. Please refer to the TurboTax FAQ below.
https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/273...
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