@kanisha0418 girl thank you for that info but, would you believe after I found out I had to do the verification process. I was searching through the Facebook tax groups and saw the number to call and verify and I tried it. I talked to a rep she was asking me everything you just mentioned and then BOOM my phone went dead. I WAS LIVID. She was the sweetest ever i tried twice after they wanted the control number. At this point waiting on that letter i would rather go inside the office and verify it's only like 15 minutes from my house and the wait time is a lot less than 14 days. On top of that they don't know when they sent the letter.
