I ended up mailing my returns to the IRS and NY State. Turbo tax rep told me if I called the IRS they would be able to fix it for me so I could submit it electronically. That information was incorrect. My wife passed away in 2019 so her social security number is frozen. When I called the IRS they pretty much laughed and said TurboTax is making promise's they can't keep, there's nothing they can do for me over the phone.
