The same thing happened to me. Trying to call and get a person was next to impossible since even though I chose the option never received it keeps asking me for the card #. On top of that it keeps asking me to finish set up of card but when I click on that and put user I'd I choose from previous email verification of set up it doesn't like my pw. If you choose forgot pw then you are required to put the card # in which again I've never received. Help!
