- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
After you file
After following an earlier suggestion to run the TTClean State.exe and remove the ili_18 subdirectory under Forms and then trying to run the program I was asked to pay for an additional Illinois State package. I contacted TT Customer Support and had those charges reversed. But when I reloaded the Illinois State package it still did not work. It only worked when the 3 files were surgically removed as listed above. Finally I could print my Illinois Tax forms and file them manually to save the $25 fee associated with electronically filing state taxes. I don't know the difference but TT advertises Free filing of Federal and State if you use the On-Line version. It seem those who spend money for the program should have better benefits than the free version.
‎June 1, 2019
1:19 AM