Koa
Level 1

Where’s my refund tool not working

I have confirmed that the TurboTax app shows both my federal and state returns as accepted and it has been about 20 days since I have filed my returns, yet every time I use the “Where’s my refund?” tool on the IRS website and also their app it always says they cannot provide any information on my refund. Yes, I have checked to make sure I am putting in the correct refund amount as well as all other information.