Once you've successfully e-filed your return, TurboTax has nothing to do with how soon you receive your refund. Have you used the IRS tool to check your refund status? I'm linking that below.
https://www.irs.gov/refunds
If you had your TurboTax fees deducted from your federal refund, you may be able to contact the bank(s) that handle those transactions for more info. See the contact information I'm linking below.
https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund-
I'm so sorry you're experiencing this delay. I'm not a TurboTax employee; I'm a user like you. And I "get" it; you need your refund ASAP. Hope I've helped you get some clarification.
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*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
