AngelG
New Member

After you file

If you believe you may have filed with TurboTax, you may want to try our account recovery process; https://myturbotax.intuit.com/account-recovery/; enter your email, and we'll provide you a list of logins tied to that email address. If you have more than 1 email address, you should run the tool on each one.

 NOTE: If you are logged into a TurboTax account, sign out first (including this forum), then close the browser and reopen it. Then go the account recovery tool via the link above.

 If you don't find it with that method, then run the tool again, but this time, use the small blue link that says "I don't know my email address or User ID", and it will look up at your accounts by your SSN and other parameters.



 If you aren't able to find it using this way you can always get a free transcript from the IRS
 https://www.irs.gov/individuals/get-transcript

 If you are still unable to locate your previous years information, please contact Customer Support. They are able to look back to 2013.
 https://ttlc.intuit.com/replies/3300041