After you file

Turbo tax has not given me my refund. I've messaged with live associates, talk to people on live chats, was able to speak to one person on the phone. Its been over a month and the IRS told me they've already released the refund to turbo tax so they have no control. I am frustrated because of course the automotive systems are obviously not useful for special cases. When I asked a live web associate to give me a phone number so I can speak to a live associate, guess what number they gave me!!! A **bleep**ing automated system!!! That does not transfer you to an operator!!  This is people's money !!!