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After you file
No, I cannot be more detailed. Quite frankly, I went with another site after working on this site for years. This was clearly a software issue and to speak with a human I had to pay 90.00 which is ridiculous. I did not need tax advice I needed help with your software. I filed with you for many years and never had this issue before, so clearly it was the software. My fiance filed hers and had no problem with her dependent college tuition, but I could not get mine to accept my dependent instead of myself. It's bad enough that you make people pay who add college tuition to the return, but to make people pay to ask a question about your software is something different. I went with Credit Karma and did just fine for free.
‎February 20, 2020
4:57 AM