You can simply enter the interest income manually as it appears on your 1099-INT form. Importing is a convenience, when available, but not a requirement. Personally, I always enter my 1099 information by hand. I've seen a few reports that some folks have accidentally imported twice or that the bank or broker had some glitch in their import data.
BTW, while a bank does not have to provide a 1099-INT if the interest totals less than $10, if you do have an account that does pay a buck or two, I suggest you include it anyhow because it almost never raises your taxes but clues in the IRS that you are an honest taxpayer who reports all their income, even that which the IRS isn't informed of. Should something go awry down the road, this is cheap insurance that the IRS will presume the problem isn't due to fraud.
