TurboTax simply can’t access any taxpayer’s private information. Only the IRS can tell you any information after your tax return is accepted. This will be true for every other tax software company. Taxpayer privacy laws do not allow anyone to retrieve your information except you.
If the IRS indicates your tax return is still “processing”, and it has been more than four weeks, you can try calling them. Their operators usually will have information in their system about the delay starting at three or four weeks after your return is accepted.
If the IRS indicates that your refund has been paid, and you aren’t seeing it in your bank account, there are a couple of things we can ask you to check.
