I honestly think their reps are giving out different answers. I just called as well just wanting to make sure that I wasn't under review or there was nothing wrong since I cannot access my transcripts , they told me that they start sending out the refunds tomorrow even for people with EIC or CTC , as long as there's nothing wrong with the return . But they do send them out in batches, and they cannot access our transcripts either to tell us anything else.
And on Facebook people who call seem to be getting all kinds of answers too. Everything from first week of March, February 27th ,Saturday ,etc.
The only thing they seem to be able to give with certainty is if someone has been sent a letter already or flagged for some kind of issue.
