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After you file
I am having the same issue and I read yesterday that for those of us who filed and are getting the EIC credit, the website won't be updated until the 22nd, showing our refund date, and like one of the TurboTax employees mentioned, we won't be getting our refund until the end of the month. So I'm hoping that in 3 days it will be updated with a refund date.
‎February 19, 2020
6:41 AM