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Can't retrieve 2019 tax return
I completed my 2019 taxes a week ago using TurboTax Deluxe purchased from Amazon. I received the email/text that they were received. My computer updated itself and now I can not open the software. I went back to Amazon and downloaded it again and removed the old one. I have checked on Turbo Tax site and it says no return for 2019.
I read where it said the license number could have been removed but I can't even ope software and reenter the #. I kept getting error 42016 and my internet is working????
ā€ˇFebruary 18, 2020
10:36 AM