After you file

So here we are Feb.18 2020 and it has officially been a year since I filled my 2018 tax return. I've Bern promised over 9 dates as to when I'll get it and still nothing. On my last phone call with the tax advocate I was told it should be released soon and I've done everything I needed to do. We will see what happens if anything. Anyone else having this issue? If so any advice is welcome.