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To reiterate what others have noted : the situation is not about delayed refunds, it is about the returns being stuck in "pending" status for longer than usual. I have used TT for years and have always received the "accepted' email within a few minutes of the "in progress" email from TT. This year, I'm on day 4 after submission and status is still pending. I did both of my kids' returns after mine and both of those were "accepted" within 5 minutes. Can anyone at TT explain why 1 of 3 returns completed in close proximity is pending while the other 2 were accepted? My concern is that it is stuck on TT's server. Please help. Thank you.
‎February 17, 2020
3:55 PM