Paypal is referring to direct deposit from your tax return to Paypal directly not from your Turbo Debit Card to Paypal.
It's best to follow the letter sent to you by Turbo Card Customer care because you are trying to initiate a transfer from your Turbo Debit Card.
Please follow the options offered in the letter. They are relisted below.
In the meantime, there are other ways to send money!
- Initiate a Person to Person transfer to another registered Green Dot accountholder
- Use a MoneyPak to deposit money to a prepaid or bank debit card. Visit MoneyPak.com for terms, conditions and eligible cards. Must be 18 or older to use this product. Retail service fees and limits apply.
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