After you file

I did enter the routing and account number given to me for my prepaid paypal mastercard debit card. According to my prepaid paypal account i can have my refund direct deposited onto my prepaid paypal mastercard. However i received an email from Turbo tax stating:

"Dear Shelbie,

We are writing to inform you that as of November 12, 2019, the recipient of a Person to Person transfer can no longer use PayPal to receive the funds that you have sent from your debit account.

In the meantime, there are other ways to send money!

  • Initiate a Person to Person transfer to another registered Green Dot accountholder

 

  • Use a MoneyPak to deposit money to a prepaid or bank debit card. Visit MoneyPak.com for terms, conditions and eligible cards. Must be 18 or older to use this product. Retail service fee and limits apply.



Thank you for being a valued Turbo Card customer.

Turbo Card Customer Care"

 

 

But my paypal prepaid Mastercard  says:

"Get your tax refund faster1 than a paper check!

Direct Deposit your refund to your PayPal Prepaid Mastercard® at no cost2. and you'll get your tax refund faster1 than a paper check. Just enter the Routing and Account Number when you file your taxes, or provide them to your file preparer." And then it gives me a routing number and an account number