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After you file
If the e-file status site says accepted, you can trust that is has been accepted. Don't worry if the Where's My Refund site doesn't provide the same information. This could mean the IRS's website hasn't updated since you filed your return. If you get the message "We cannot provide any information about your refund", that doesn't mean something's wrong. Please see the Turbo Tax FAQ below for more information regarding the Where's my refund message.
‎February 16, 2020
3:10 PM