TurboTax agents, quit telling people stuck in pending for long after 48 hours that there is a "backlog" or whatever. You have a problem and need to investigate and fix it immediately! I have never had my file stuck in Pending more than 8 hours or so, and now it's 5 days. The problem is on YOUR end. Continuing to patronize us by telling us to "just be patient" is an insult. And a great way to lose customers. I have used TurboTax for years and have always recommended it enthusiastically, but if my file is still pending tomorrow morning, I am NEVER using TurboTax again.
