I purchased through Costco, and I filed using the desktop version (not online), and it required a credit card when I went to file. I was charged for both the state return $19.99 (that was correct, as I needed to pay for that) and was charged an additional $39.99 for the “download,” even though I obviously was already using the Costco download of TurboTax that I had purchased. After an hour and 13 minutes in the phone last night, they finally refunded the addition charge of $39.99. There appears to be a problem within TurboTax, as I see I am not the only one who experienced this. I am thankful they resolved my issue, but it sure took a lot to do it!
