This time of year the PDF available at the Tax Home or in "Your Tax Returns & Documents" may not have updated to complete form. But I'll tell you another way to get it.
You said it downloaded as "a .com file" above, but perhaps you mean a .txt file (text file). Are you using Edge browser by any chance? Edge can sometimes download the PDF with a .txt file extension instead of as a PDF. Sometimes manually changing the extension of the downloaded file from .txt to .PDF will work, but may not. If you have a different browser to try, it might solve that part of the problem. But if problems continue, or the PDF does not have all of your return, the best place to get a complete PDF when there are issues is from inside the return at the Print Center.
Here's an alternate way to print by opening the filed return back up to print at the Print Center. Hopefully, that will get you clean PDFs. But if it were to still download as a .txt file, change the extension from .txt to .PDF, and if that doesn't work, you'll need to use a different browser.
NOTE: When you open your return back up, do not make any changes in it since it's already been filed. If you later have to amend the return, it has to start off exactly as it was when it was originally filed.
- Log in and at the Tax Home or in the section "Your Tax Returns & Documents" for 2019, look for a link "Add a State."
- Click on "Add a State." (That doesn't really add one. That's just to open your return back up.)
- After the return is open, click in the left menu column on TAX TOOLS, then PRINT CENTER.
- Then choose "Print, save, view this year's return."
- The next screen should offer several options: "Just my tax returns", or "include government worksheets (optional)", or "include government and TurboTax worksheets (optional.)"
- See if one of those PDFs has what you need.
NOTE: Remember all PDF tax documents and tax data files are very sensitive files, since they contain your personal ID info, financial data, and possibly bank account numbers, etc. Be sure to store them safely and securely to guard against computer theft, hacking, etc.
