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After you file
Not sure where the other answer got their facts ... here is the 2019 restrictions which only disallows 3 states.
And the loans are only issued up to 2/7/2020 so they are gone for this tax season.
You will not be eligible for the offer if: (1) your physical address is located outside of the United States, a US territory, a PO box or a prison address, (2) your physical address or the tax returns you are filing are in one of the following states: IL, NC, or VT, (3) you are less than 18 years old, (4) the tax return is filed on behalf of a deceased person, (5) you are filing certain IRS Forms, (6) your expected refund amount is less than $500, or (7) you are using any of our tax products where a professional is completing your taxes. You also must be approved by Green Dot to receive a Turbo® Visa® Debit Card.