I have used TurboTax for years and have not had any major issues. SBTG has never held any money from me. Whenever the IRS said it released the funds, it goes to SBTG. I have always been able to check through the SBTG tool and see when they receive the funds from the IRS. A day or so later, it would be in my account. I understand the frustration levels are high. If I didn't see my money in my account, I would be upset as well.
Is everyone calling SBTG to get the information? Does their online tool show they have received the funds? I am curious because I still only have the one bar on WMR tool. I am expecting that to change next week but who knows. I have heard that the IRS only updates the WMR tool on Wednesdays. As a matter of fact, last year the WMR tool stayed on one bar until a few days AFTER my direct deposit hit my account. I can't hold TurboTax responsible for any of this. All they do is submit the e-file. I don't even use their tracking tool because any information they have I will already know.
What I am really curious about is if the WMR tool is reporting correct information. I wonder if it says Feb 5 as a DDD but it is in reality not correct and should be Feb 10 or something. The IRS used to only issue Direct Deposits on one day and hard checks on another. I thought the Direct Deposit days we early in the week like Monday or Tuesday. I could be mistaken, though.
I hope everyone's deposits go through soon. Again, I know how frustrating it can be to need that money to clear. I hope mine goes through soon too. Good luck everyone! Keep posting any updates. They always seem to help.
