After you file

I am having the same problem.  I e-filed and NY State accepted my return on 2/1/20.  I checked my online account and it is listed.  Every time I check it it still says the information/amount doesn't match.  I called and the amount I am entering is the amount of refund on my return.  They can't tell me why it's happening.  Has anyone else had this problem and then it corrected itself?