After you file

@MoniqueLO We keep getting the same answer but no resolution. I see the same repeat response that it may be because.... etc etc but no answer as to why we are getting approved then an email saying we weren’t approved or just no money appearing. I received a general email saying we weren’t approved nothing specific to us. When I filed it said we were approved what’s going on? Who can I call? I’m getting the run around. We pay almost 300 a year to file with Intuit and this is frankly quite disappointing. Anyone have any help?