After you file

Program will not save my return, displays "File not found" error as if it's searching for the file I'm trying to save.  Program will not print, when I press Preview Print Copy it says "Hmmm, the PDF Preview didn't work. Were not sure why.  We recommend you save a PDF on your computer by selecting Save as PDF. You can always open it and view it later."  That isn't an option because see first line.  HELP!!!!!!!!!!!!