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After you file
It sounds like you might be in a different account this year than last year. Look back in your emails to see if you can find your email from TurboTax from when you filed last year and see if you used a different username or follow the information here: https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
May 31, 2019
11:07 PM