Same issue here , I received my email this morning, I was denied for the advanced after I was told I pre- Qualified , I use turbox for over 7 years now ! That denial email made me sick , turbox tax is full of mess , because your giving people false hope and you already know the answer, nobody wants your card, but we apply for it, so that we can get the advanced.your advertising is false hopes and dreams , I don’t want your card , and I won’t be using your tax services next year . You lost me as a customer.
