My temporary card info is still declining online, despite the funds showing they're in the account.
Still the same song and dance when I call the number I've been directed to call; "technical issues, check back tomorrow."
I am seeing a lot of other people experiencing the same issue, yet some are not.
I'm wondering what this "technical issue" is exactly, and when it will be fixed.
There are a lot of people unable to access their advance, and we are getting no answers whatsoever.
The fact that customers are being hung up on, and not provided any information other than "technical issues," is absurd.
One of the representatives even told me (when I specifically asked) yesterday that people had been able to use their advance funds up until yesterday (1/28), and that yesterday was the first day there had been any issues.
This forum reflects otherwise, and today is the second day I've personally had the advance funds in my account, along with the temp card info, and am still not able to make online purchases of any kind.
As customers, we deserve at least an explanation...
