After you file

I was approved for 2,000 and didn't recieve it,I can read perfectly  fine and when  the refund advance offer comes up it does in fact say you can get your advance  with 1 hr of efiling it needs to directly say with in 48hours of the irs accepting your refund because when it doesnt,it tricking people to file with turbo tax and get they're turbo card just to not get the advance if it doesn't come today I will never file with turbo again even the live person that helped read the thing as me "1 hr" lies!! I even said maybe they meant an hour after it's accepted and still  have nothing 20hours after being accepted