Did you get an email with the instructions to set up your Turbo Card account?
This is what the FAQ says:
"After you’ve been approved for Refund Advance, we'll email you instructions to set up your Turbo Card account. Once your account is set up, you'll receive temporary account details you can use to spend your refund advance funds online. We'll also send you a physical Turbo Card in the mail. It should arrive within 7-10 business days. You can use your Turbo Card anywhere Visa is accepted in the U.S.
Note: Once you activate your physical Turbo Card, your temporary account information will expire."
