Refund Advance

I was approved for a refund advance when filing my taxes, and would recieve funds WITHIN 1 HOUR of being accepted. Then I get an email from Green Dot saying that I wasn't approved. I know a lot of you guys are having the same issue. I have used Turbo Tax for all of my tax returns, but I won't be using it again. & no, I did not recieve an email from the bank saying why it was not approved. My question is did ANYONE get an advance?