@ Cholo86
A Moderator said it IS possible to select both cards. Verify it's your name on both cards. He has tried to contact you for more info and said you have not responded. Have you checked your email to see if you received an email from a TurboTax Moderator?
If you need to verify what you chose for your refund method, you can go back into your account, open the return and walk through the FILE section and review your deposit choices (don't make any changes in your return while it's open). OR you can look at the deposit info shown on your return Form 1040. Be aware that if you chose the option to pay any TurboTax fees out of your Federal refund, however, the deposit account/routing numbers you see may be ones that you do not recognize, since that "pay out of refund" method uses a temporary account at a third-party bank to take out your fees and then send the rest to your debit card.
Or here's another way to check:
There should also be a summary page in your return PDF called "2019 Federal Tax Return Summary" that should show your refund choice and deposit info. Also a page called "Filing Instructions" should have the info.
