@pastordonkane
This is mainly a public user community. No one will legitimately phone you from this forum. Be aware you posted your phone number in this public Internet forum, which is a no-no. You should not post any personal info in this public forum. No telling who might try to phone you and scam you. The forum protection filter appears to have caught it and removed it for your privacy and security, or you can edit your own post by clicking the 3-dot icon to the right of your comment above.
You wrote: "I am having difficulty signing is this year to do my taxes."
If you describe what you are experiencing, someone may be able to offer some suggests. What is the specific difficulty? If yoer User ID and password are not working, then see this:
Many people end up with multiple accounts without realizing it. Here's how to troubleshoot for multiple accounts (User IDs) and/or reset passwords :
You can have up to 5 accounts that use the same email address for notification purposes. A User ID may be an email address, but it doesn't have to be. It might be only part of an email address, or it can be anything at all.
To get a list of your User IDs and recover account access, reset password, etc., you can use the tool at the link below. Try using your phone number first. After that, if necessary, then run the tool on your email address(es) you can access.
NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.
https://myturbotax.intuit.com/account-recovery
If still no luck after running that on your phone number and email address(es) that you can access, here's another method:
Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.
