I applied for the refund advance and according to the listed qualifications, I currently meet them all. My refund was for almost $3000, just 1 W2, and 3 dependents. I don't understand why the system is not set up to at least give you a reason for denial or let you know which qualifications you did not meet. I have been using TurboTax since 2015 with no problems with any of my returns. Has has this happened to anyone else or can anyone shed some light on the reasons why they deny you when you meet the qualifications?
