After you file

I don't know WHAT I did wrong to amend my 2018 return and I cant find anyway to get someone to help me...ive been talking to a customer service person, but then they transferred me and I guess if your not self employed you get hung up on. PLEASE help me turbotax. Because I am about ready to print my past taxes and take it to a real cpas office, once I do, I will not bother to file on turbo tax again. I need a professional to help me.