Yall gave all this info but failed to mention that when you call, you still get the same BS runaround about having to pay. Bottom line is I cant get my 2018 return. Regardless of whether I pay or not. For unfortunate souls like myself, I backed my return on a laptop that was not connected to the cloud or any other backup drive so basically I have shxt. Thanks. I'll never use this shxtty product again.
