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After you file
I was approved for a $1000 advance. My refund was accepted by the IRS on the 14th around 8:00 pm and it's now the 16th at 9:30 am and I still haven't received the refund advance on the online card (shows a $0.00 balance). There is nobody you can talk to either to see when it will get deposited to the account either so in my opinion I think if you are depending on that advance you are better off going somewhere else that has customer service that can help you with this.
‎January 16, 2020
7:28 AM