The services are a complete joke. These people have you pay them to do your taxes and if you choose to not use the services they want you to register? Then continue to pay another fee for the records requested. Safe to say I would not recommend the service to anyone it is unfortunate that you can be a customer for seven years then get your records held hostage. The prompts do not work and all the access attempts end result is either "Sorry" or " Yeah it is a new way to help secure your personal information." Haha comical to think in one breath they state we want to protect your identity and in the same breath explain you need to pay if you want to get your taxes. Picture perfect extortion. Thanks Turbo guess I will reallocate my funds to a more reputable tax service.
-Victimized Customer
