@Samina0683 wrote:
Again I did what I had done in previous years which is e-file my return. And no problem. I have tried multiple channels to contact customer service to get access to my account and see what happened to refund and have no gotten to answer. I have no choice but to contact my bank and file charges
Again, when you e-file your return, it is not filed unless you receive the accept e-mail.
And it does no good to complain here - this is a user-to-user forum, not TurboTax support. You can contact TurbpTax support this way.
There is no single published number because it changes contently depending on the nature of the call and agent availability. Following the link below will either give a current number for you to call or take your number for a callback.
(Note that phone support is for paying customers only. There is no phone support for Free Customers.)
Here is a TurboTax FAQ for contacting customer support.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
