I have used TurboTax Deluxe for the past 7 years consecutively. When I go to log on now, the previous years taxes tab appears briefly then disappears. Nothing I do will allow it to reappear, and it is not selectable. I have tried the following to no avail: used a VPN to change my location, deleted all cookies, deleted cache, reset browser, checked for updates, and tried it on Firefox, Chrome, Safari, Opera, nothing works.
How do I get access to prior years tax returns? Intuit has all my information for the past 7 years so why can I not access it?
Don't tell me to contact the IRS.
