On November 18,2019 I gave two payments, one for $79.99 and one for $44.99 to file my 2018 tax return and to print off a copy of my 2017 tax return. It wasn't until if finished entering all of my information and paid all the money that I was told I couldn't file the 2018 tax return because it was after October 15th and I also couldn't get a copy of my 2017 tax return. I should have been told this PRIOR to TurboTax taking my money if I could not receive what I thought I was paying for. And now I keep getting messages that I have to pat MORE MONEY for the Delux addition in order to actually speak to someone on the phone to help me resolve this issue. I either want my money refunded or to speak on the phone with someone who can help me receive what I was understanding that I was paying for! Please reply ASAP! Thank you
